If you have a City Insurance Mandatory Motor Insurance and you caused an accident, follow these steps in order to settle the claim:
- Inform the Police about the accident (except for the cases when an agreed statement of facts/constat à l’amiable is filed);
- Obtain the official accrediting documents from the Police: recording of proceedings, repair authorization.
After obtaining the official accrediting documents from the Police attesting you are the injured party, you must direct yourself to a City Insurance Claims Center. If, as a consequence of the accident, the vehicle cannot move on its own, we recommend youtransport it to a repair shop. A City Insurance claims inspector will conduct the evaluation directly at the repair shop.
Necessary documents for the evaluation:
- Proof of registration of the event (recording of proceedings from the Police, the agreed statement of facts/constat à l’amiable, appendix number 2)
- Original repair authorization form, if needed;
- Referral of the damage (to be filled in when the claim is filed);
- A photocopy of the insurance policy;
- A photocopy of the registration document (registration certificate);
- A power of attorney (for owners that are legal persons);
- A notarized letter of attorney if the owner is a different person;
- A photocopy of the identity card;
- The driver’s license;
- Mandatory Motor Insurance indemnification form